Well, we had a tiny pieces of shattered glass on the bathroom floor from previous guests I assume. How I found it out- I cut my feet. Called service to clean it up , the lady came with a broom ??? the only thing that could help was vacuum and washing the floor so these tiny particles would go away. She definitely picked some with her broom but mostly just swept it out of the bathroom on the floor near sink ?well thank you very much. It was already too late and the need to wake up early stopped me from being more persistent. Next morning my kid needed a rest between super early game and next one , it was sooooo loud. I get it guests might be loud , but cleaning personnel blasting their music while dragging their cart ?????? guys it’s too much , and we had a sign do not disturb which I guess means nothing. Breakfast was good though. Well deserved one star.

The hotel creates a strong impression from the outset. The reception team are warm, capable, and genuinely attentive, so arriving feels easy and reassuring from the first moment. The room is immaculate and remarkably quiet, breakfast is simple but clearly prepared with care, and the peaceful surroundings make truly restorative sleep feel effortless. What stands out most, however, is the value. The level of comfort and attention feels significantly above what the price would suggest, which is why this is somewhere I would readily recommend and gladly return to.

The smell of bleach in our first room was horrendous and we were moved to a different one. The second room was much better on smell, but the bathroom was awful. There bath screeched while the shower was in use, the tub did not drain making you stand in 2 inches of water, the toilet was not secure and rocked back and forth, the vent fan was horribly disgusting, and the toilet paper holder was falling out of the wall. Additionally the corners of the room were pretty disgusting and the ice bucket had clearly not been used in a while and the corner of the counter it sat on couldn’t have been wiped in weeks…

I love the location and little extras here. The dog park was great for my pup to hang out with other dogs as we traveled. The kids enjoyed the pool although I thought it was to cold. The path behind this location makes this stop one of a kind and a great hit. Breakfast was average. The only issue is the walls being to thin. I am usually a sound sleeper but you here everything every neighbor is doing. 2am I could hear neighbors talking (it woke me). Doors opening and closing, people showering. You really hear it all. Lol.

Stayed at hotel while father was in hospital took ESA animals for disabled husband and was charged 280 dollars for cleaning fee?? I have stayed all other properties and these fees were waived for service animals!! Spoke with a Jessica who told Best western customer service she’s the General Manager and is not I will never stay here again as the do not honor service animals under ESA protection!!! I am appalled at this and will never stay here or any Best Western in the future for how rudely we were treated!!!

Room was way smaller than pictured online. Bathtub was dirty with streaks and hair. Bathroom floor was dirty and had a lot of hair. Mold in the bathroom. The lobby is beautiful but that’s where the Best Western Plus, stops. One washcloth was provided, just overall very underwhelming. Maybe they put us in a smaller room because we redeemed points. Who knows, but I won’t be back.

It started really great. I read the reviews while looking for a place to stay. Reservations was really nice and the front desk was too. We were traveling with 2 dogs and a cat. I guess they havent had a cat so they had to check policy but it was fine. The fireplace inside and the outside patio was really pretty and cozy. Get to the room, its nice hard wood floors. But there is a strong smell of laundry detergent that is a little overwhelming. It stayed strong and overwhelming all night. But atleast it wasn't a bad smell. The room was clean, the water hot, and it has 4 coffee pods and a cool cabinet for the fridge and microwave. The dog run was really cool with a large and a small dog side. I think this feature was the best and should be at all hotels. We felt the dogs were really welcome and thought of. When I had called to make reservation, I asked what time breakfast was - this determines what time we get up and get on the road. Most of the time we leave about 430 and miss breakfast. I was told 6am. We pack up the truck and go to breakfast. The door is locked and the sign says 630. I tried my key. The guy just points to sign. I said reservation said 6. He points to sign and walks away. I let front desk know I was told wrong time because it does make a difference to some people and I hope they update that. Otherwise it was really nice.

So they have a Best Western here that is fairly decent for a good refreshing stay. Its not a "BW plus", but okay. They screwed up our room, stating we were in a different room than we actually were. The bathroom is Hella small, like a Basic Best Western, or lower brand. However, the Hotel is clean, tidy, has a lot of great amenities, and seems to leave its customers satisfied, and with a good night's rest. Enjoy the premises.

This is an amazing property with a beautiful dog park. Staff is nice and accommodating. Breakfast excellent, beds/pillows comfortable. Only complaint was a refrigeration truck was running a back of hotel all night...suggest they park them further away from rooms

Everything was nice and clean. The only negative is the hotel is near the freeway and train tracks. A little noisy sometimes but not terrible. Gym didn't have any yoga mats. There is a Star gate next to the pond.