The staff, especially Emerson and Makayla, were friendly, professional and their shuttle service made getting to appointments and the airport go smoothly. The rooms are spacious, comfortable and very clean. The breakfasts are wonderful. I highly recommend you stay here because of the great service and location.

One of my favorite stays I’ve had at a hotel in a while. The staff were immaculate. So kind and accommodating. It was clean and I felt very comfortable. I would recommend and will come again.

My daughter, granddaughter, and I stayed here while on a first trip to UT to pick up my grandson who was being discharged from Primary Children's Hospital. It was a stressful time and being a guest at this hotel really allowed my family to rest, relax, and rejuvenate after a long drive from Las Vegas. Room was clean, staff were friendly, beds were VERY comfortable, and it was conveniently located near the hospital. The breakfast was outstanding! I will definitely stay again!

Affordable place walking distance to downtown. Hotel is a little dated but rooms were clean and quite spacious. We really enjoyed the complementary breakfast- great selection of delicious foods that seemed made in house- if not, prepared very well. Friendly and excellent service!

This hotel is generally pretty fantastic. In fact it is often my first choice when traveling to SLC. The location is perfect. However, I’m over hotels letting third parties trick customers into thinking they are booking directly on their website. I have never had a good experience with third party booking companies. I’d give five starts if they promoted their own website, but I was tricked into booking through a third party without realizing it. So no receipt was received. Typical of third party booking companies. I’m not staying here again, unfortunately. The deal I get is not worth the hassles and nightmares that come with booking third party. I prefer direct booking without trying to sort through fake websites.

Mark and I have stayed at both Salt Lake Crystal Inns and they are superb. The rooms are nice and the service is fantastic. Great breakfasts happen every morning. Also shuttle to medical appointments or ski areas in winter. The staff is attentive and superb. Be sure to book this place not for a comfortable stay but near to restaurants as well. Joni Granrud

Stayed there as a group of 9 for a youth conference for 3 days - the customer service and admin team (Jody and Michael) were the best. The breakfast variety was great and the added surprise bonus was the (free) shuttle to the airport when we left. If you have to have high-end hotel experience then you’ll probably pass on this gem but you’ll miss out on their great hospitality and have lighter pockets too!!

+ We had a great time. Clean and quiet. We liked the shop in reception, swimming pool and jacuzzi, free transport to the airport, lundry room, mountain view. - Staff is nice but sometimes uninterested, not fully committed like in other hotels, the gym could have more equipment, TV has limited offer, beds were a little to soft. In general it is good place to stay ?

Great clean hotel. Standard rooms, clean and comfortable. Breakfast is surprisingly generous with different options including fresh fruits every day. Free parking and close to the old town of SLC, 15-20 min on foot.

Great location. Beautiful clean rooms with plenty of space. I love that the rooms have a mini refrigerator and a microwave. The pool and hot tub are indoors which is great for the winter time. The only issue that I have is that the armoire, microwave and refrigerator should be moved so that the dresser and TV could be in front of the bed for a more convenient TV viewing.