Crystal Inn Hotel in Salt Lake City was an awesome stay. The rooms were clean, spacious, and comfortable, offering way more value than I expected for the price. The pool and hot tub were the perfect way to unwind at the end of a long day — super relaxing. Breakfast was excellent with lots of options to choose from, and everything tasted fresh. The staff were incredibly friendly and helpful, making the whole experience even better. Plus, the hotel is very close to the heart of downtown, which made getting around super convenient. Highly recommend staying here — great value, great comfort, and great service all around.

This property is great! With it being right on the western edge of the downtown area, its a quick drive to and from the airport. It's also very walkable with a bunch of restaurants nearby (if you dont want the McDonalds next door). There's the 4 bus thats on the northern side of the block and the red line two doors down. The room my mother and I were in was great! If something didn't work, the staff replaced it with no issues. My mom enjoyed breakfast, I wasn't too big of a fan since it was mostly eggs and sausage but I will admit Im not a breakfast person. I did enjoy the coffee, bagels, and oatmeal though. The staff are LOVELY here! Always so nice and willing to lend a helpful hand. Shouts out to Kristen as she was my POC from the phone to checking in. I'd definitely come here again when I return to SLC. If you have any issues, the staff will do everything in their power to fix it so dont hesitate to stay here!

The service is Amazing!! All the staff are friendly and kind. The pool, hot tub, and sauna are Phenomenal!! The breakfast was delicious. The only thing the kids wished they had was waffles. But the eggs were awesome! It was so nice to have eggs with veggies in them and not just plain scrambled eggs. The location is wonderful, easy interstate access, easy to get to the hospital, perfect for events downtown. However our room had something smeared on the wall paper right inside the door next to the sink. The shower walls had long hair stuck to it, and also on the wall above the toilet paper. The tables in the room had fingerprints and streaks on them. The beds are not the most comfortable and the pillows are so fluffy they kink your neck. We would stay here again if its in a pinch, we will just bring our own pillows and some stuff to wipe things down if needed.

Very clean hotel in Salt Lake City. A bit dated with styling from the 80s or 90s. My room was very clean and spacious. Walls are a bit thin and you could here every step and stomp of your neighbor's above you. Plus the hallway and rooms close by. Location was about three blocks from the convention center. Be cautious as the McDonald's next door is a homeless hangout. Not much next to the hotel for culture or relevant experiences. Cheaper than some of the other hotels in the area but still expensive for what I got. Free breakfast but it was exceptionally average.

I had an exceptional stay at this hotel, and it completely exceeded my expectations! The property is very clean, quiet, and peaceful. The staff working on the night of May 25th were beyond amazing, providing top-notch and truly impressive service. The room itself was incredibly spacious, spotless, and fully equipped with great amenities like a refrigerator, microwave, hairdryer, and TV, making it worth way more than the price. Another major highlight was their outstanding complimentary breakfast buffet—there was plenty of seating, and the staff did an excellent job constantly cleaning the tables and refilling the hot food items. With their highly convenient 24/7 shuttle service, this hotel is much better than you would ever expect, and I highly recommend it!

My husband and I stayed here on two occasions. Once two years ago and once this memorial day weekend. Last time was a good experience, and this time- not so much. My issue was with the very clear price gouging from the front desk. This location tried to charge me $400 for a one night stay on a $200 hotel room. I have two very quiet, clean, well behaved dogs and when I informed them I had them before checking in the front desk said, "oh, you have dogs? That'll be, uh, $100- per pet. Per night." I argued that I'm not paying that, and they bartenered with me to only be $100 for one night. So apparently they just make up charges? And when we actually got to our room it smelled intensely like axe body spray. And the people above us were noisy rolling around their luggage at all hours of the night. Based upon the staff interaction, the room, and how noisy it was all night I wouldn't come back here or reccomend this location to anyone with pets.

Great place to stay. Large clean rooms. Offered a shuttle to the airport which was a convenient service we used. I left a hearing aid charger in the room by mistake, staff found it and immediately mailed it too me. Friendly staff. Highly recommend staying at this establishment.

I was in town for a conference and booked this hotel due to the affordable compared to hotels around the convention center. The room was spacious. The staff was extremely NICE and HELPFUL, especially, when I experienced issues with expedia. The breakfast was decent. Being from the south, I was surprised to see grits on the morning buffet. The only drawback was the walking distance from the hotel to the convention center. It took me about 15 to 20 minutes, but I still would have booked at this hotel. I recommend this to anyone looking for a nice affordable stay.

The staff, especially Emerson and Makayla, were friendly, professional and their shuttle service made getting to appointments and the airport go smoothly. The rooms are spacious, comfortable and very clean. The breakfasts are wonderful. I highly recommend you stay here because of the great service and location.

One of my favorite stays I’ve had at a hotel in a while. The staff were immaculate. So kind and accommodating. It was clean and I felt very comfortable. I would recommend and will come again.