Nice hotel in downtown SLC. Amenities are standard for Hilton and up to date. Wish dining was open a little bit later. Pool and jacuzzi were nice. Rooms could use some updating...furniture in our room was beginning to show some age.

I had a wonderful stay at the Hilton Salt Lake City Center. The hotel is perfectly located in downtown Salt Lake City, making it easy to walk to restaurants, shops, and local attractions. The property itself is clean, modern, and very well maintained, with comfortable rooms that made it easy to relax after a long day. What truly made this stay stand out was the exceptional service — especially from Syncere at the front desk. From the moment I arrived, Syncere was welcoming, professional, and genuinely attentive. They went above and beyond to ensure everything about my stay was smooth, answering questions, offering helpful recommendations, and making me feel like a valued guest rather than just another check-in. That level of hospitality makes a lasting impression. Overall, this hotel delivers exactly what you want: a great location, comfortable accommodations, and outstanding customer service. Thanks to team members like Syncere, I would absolutely stay here again and highly recommend it to anyone visiting Salt Lake City.

We stayed here while in town for a volleyball tournament. The location was great. Walking distance to the Convention Center, restaurants and shopping. The hotel itself was very clean, they have a self service convenience store. The only thing is that some of the items showed up as "can not find" when we scanned them so we could not pay for them. They have a Coffee Bar with a few grab and go items for breakfast with very fast service and also a sit down breakfast (we did not utilize). The gym area is small but enough equipment to get the job done. The girls enjoyed the indoor hot tub/Pool area. The only issue I really had was that my electronic key in my app took a very long time to process. So I ended up just using my physical key instead.

Fantastic experience from start to finish. The front desk was friendly, welcoming, and went above and beyond to make sure my stay was most memorable. The rooms were spacious and clean, with all the amenities you'd expect from a Hilton. Everyone we ran into had a smile and was more than willing to assist in any way possible. The restaurants were great offering everything from a breakfast buffet to an elegant steakhouse experience. The Wagyu tomahawk ribeye steak at Spencer's is a must have. The location is probably the best part as you are pretty much walking distance to everything in the city. I would definitely return here the next time I'm back in SLC!!

The location of this hotel is excellent with lots of eateries close by that you can walk to and enjoy. The largest reason for the average rating was due to waking up on my first night in a pool of sweat. I got in late and set the thermostat to the lowest setting allowed which is 65°, also it was 30° outside that night. You can imagine my confusion waking up in a pool of sweat. After checking everything I know to check in the middle of the night, I could not understand why it was so hot. The air wasn’t cold coming out of the vent but it was not warm, and it shouldn’t have been 78° in my room in my opinion. After 30 minutes or so I decided to check the filter next to where the air was coming out and you can see the picture below, it has not been changed in 15 months. This of course is the reason the unit is not working but what surprises me most is the many people that have stayed in this room in the past 15 months and nobody said anything about the room temperature. I assume they didn’t since the filter was 15 months old and no airflow could get through it. When I removed the air filter, the room immediately started to cool down and the temperature matched the setting of the thermostat the next morning. I did let the front desk know when I checked out. The front desk person was apologetic and said he would pass it on the engineering. Crazy there are not systems in place to have preventive maintenance done, since this will cause the units lots of issues that in turn will cost the hotel and then the customers more money. Everyone I came in contact with at the hotel was nice and I will give it another try and will edit the review if it is an above average stay.

The room was outrageously expensive and cost wasn't justified by the room. You can tell it's an oldish room. We bought a suit there was only a window on one side so we felt like we were in a dungeon. There's only one bathroom and it took forever for all of us to use it. there wasn't even a sink outside in the room or tissues. some of the lamps didn't even work. there were no ceiling lights so it was dim with no window on one side of the suite. It was the day after Christmas when they started drilling in the mornings at 9:00 AM in the parking structure which we could hear pretty good all the way up on the 11th floor. The food and their restaurant is $30 a person for breakfast and $30 to $90 per person for dinner. They ran out of food on Christmas Day and couldn't feed their people. I wish they had had a door separating the two rooms of the suite but no and the bathroom didn't look any bigger than any other hotel room. We've had nicer rooms at the Hyatt. The only thing good about it was the location which was downtown Salt Lake. We had to pay $35 a day for parking but of course anywhere we went in Salt Lake we had to pay additional fees. My family did not like that they did not have free breakfast and that it didn't seem worth the cost and asked me to buy a hotel outside the city next time. This is the second Hilton We have tried in the Salt Lake City and have had pretty much the same experience. The other one was even worse. Lobby is somewhat pretty but I'm finding out if the rooms are old it's not worth it.

Parking and breakfast both cost extra. For the price of this room, that’s unacceptable. A Quality Inn is cheaper and includes free breakfast and free parking. The bar and restaurant both close at 10:00 PM, which is absurd for a hotel at this price point. I even tried to order a cocktail by phone before the bar closed, knowing their hours were limited and I'd be arriving 10 min after 10:00 and they still wouldn’t accommodate it. I ordered a cake from Spencer’s restaurant and it was awful—dense, overly sweet, and more like a giant slab of fudge than an actual cake. Parking and unloading luggage was a complete hassle. Having to go up and down elevators and through the parking garage just to get my bags to the room was ridiculous. For a hotel charging these rates, there should at least be luggage assistance. Overall, overpriced, inconvenient, and disappointing. Definitely not worth the cost.

I am revising my review because it is a good place to stay. Room was great and people were nice. The only two issues are they charge extra for parking on top of your reservation. They need to to better and explain the extra parking fee. An extra $35 to $55. Any car over 6' 5" you are just out of luck. My F150 truck did not fit. Parking across the street for a fee for bigger cars is $25. Also their breakfast is $30 per person which is really expensive so not worth it. Not happy about the extra charges high charges.

Had a great experience! We stayed here for an event, and the hotel was so accommodating, friendly, and helpful. We were very impressed with the breakfast provided, so much variety and delicious food. Our room was very clean, and spacious. Parking garage was okay, but you do need to make sure your vehicle isn't too tall. The conference rooms were great too, with plenty available.

I had an excellent experience thanks to Anastasia at the front desk. From the moment I arrived, she greeted me with a warm smile and genuine hospitality. She was professional, kind, and went above and beyond to make sure everything during my stay was perfect. Her attention to detail and friendly attitude truly made me feel welcome. Anastasia is a great example of what outstanding customer service looks like — she made my stay memorable. Highly recommend this hotel thanks to her!